Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. Method of payment is Visa, Mastercard, Discovery, Paypal sorry no American Express.
Return / Refund Policy
RETURN POLICY AS SHOWN HERE :To return your product, please contact us at ezpermanentmakeup@yahoo.com. If approved you will be provided with return instructions. You will be responsible for return shipping costs. Tracking is advised. Sorry, shipping costs will be non-refundable for returns. Every item we sell is carefully inspected before it is shipped. ALL returns must be unopened, accompanied by an invoice and returned within 7-14 days of delivery. We will exchange items if they are faulty on delivery to you and we are notified within 48 hours of the product delivery to the customer. Returns WILL NOT be accepted after the 7-14 day period. Possible Subject to a 20% restocking fee on special custom orders. All sales are considered final on all pigments, anesthetics, and educational material. Stolen packages will not be replaced however we will try to work with you if you give us a call.
Delivery Information
Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Express Delivery is just a faster method it doesn't mean overnight.
Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
Complaints
If we should receive a complaint about any part of our service, by phone,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.